PRIVACY & COOKIE POLICY

Last updated: September 2026

OMITSUTA respects your privacy and is committed to handling your personal information transparently and responsibly.

This Privacy & Cookie Policy explains what information may be collected when you visit or make a purchase through omitsuta.com, how it is used, and the services involved in processing it.

INFORMATION WE COLLECT

When you place an order, contact OMITSUTA or use the website, information may be collected such as your name, email address, telephone number, billing and shipping addresses, order details and information necessary to process and deliver your purchase.

The website may also collect technical information such as your IP address, browser, device information, pages visited and interactions with the website.

HOW YOUR INFORMATION IS USED

Your information may be used to:

– process and fulfil your orders;
– arrange delivery and provide customer service;
– communicate with you regarding an order or enquiry;
– process payments;
– operate, secure and improve the website;
– understand website traffic and activity; and
– comply with legal, accounting and administrative obligations.

OMITSUTA does not sell your personal information.

PAYMENTS

Payments made through the OMITSUTA online shop are processed securely through third-party payment providers, including Stripe and PayPal. Apple Pay may also be available as a payment method.

Payment information is processed by the relevant payment provider according to its own privacy and security policies. OMITSUTA does not directly store your complete payment card details.

SQUARESPACE

This website and online shop are hosted by Squarespace. Squarespace processes certain information on behalf of OMITSUTA in order to provide website hosting, e-commerce, checkout, security and analytics services.

This may include information about your browser, network and device, your IP address, pages visited and interactions with the website, as well as information submitted when placing an order.

ANALYTICS

OMITSUTA uses Squarespace Analytics to understand how visitors use the website and to improve its operation.

Depending on your cookie preferences, this may include information such as your browser and device, IP address, pages visited, interactions with the website and timestamps.

COOKIES

OMITSUTA uses cookies and similar technologies.

Necessary cookies are used to ensure the website and online shop function correctly, including features such as navigation, security, shopping cart and checkout.

Analytics and performance cookies may be used to understand website traffic and activity. Where consent is required, non-essential cookies are restricted until you make your choice through the cookie banner.

You can review or change your cookie preferences at any time using the Cookie Preferences option available on the website.

SHARING OF INFORMATION

Personal information is shared only where necessary to operate the website, process orders and provide OMITSUTA’s services. This may include Squarespace, payment providers such as Stripe and PayPal, and delivery or postal services used to ship your order.

Some service providers may process information outside Switzerland or the European Economic Area. Where applicable, data is handled according to the safeguards and privacy practices of the relevant service provider.

DATA RETENTION

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, customer service and applicable legal, accounting or administrative requirements.

CHANGES TO THIS POLICY

This policy may be updated from time to time to reflect changes to the website, services or applicable requirements. The latest version will always be available on this page.